I requested a quote on Yelp. Levi showed up on time with a briefcase, and wearing a mask. He climbed up on a ladder and checked out both the roof and attic. The consultation went thoroughly. He explained the materials, working process, and answered any question we had. The quote was reasonable.
My city had a delay in processing permit due to COVID-19. Levi and Myra are patient and kept us posted. Once we got the permit, NRG upgrade started the project immediately. All crews work in a timely manner as they promised. We noticed one rafter didn't touch the fascia board. Levi worked his best to remedy it. We had all rotted wood, facia boards, and a rafter replaced with no extra charge.
Although there are some minor issues about cleaning and damaged items, overall we are very pleased with the new roof. Levi is professional, reliable, and up front. I would definitely recommend working with him.