Home » FAQ

Help & Support

Frequently Ask Questions

You can request a free consultation via +1 (844) 674-8787 or email info@nrgupgrade.com

No we do not, NRG Upgrade has multiple financing partners you can choose from in order to taylor the loan to your needs.

Usually, we can have a decision within minutes!

No, you do not. Here at NRG Upgrade, we have in-house financing specialists available who will assist you with the process.

We offer secures, unsecured and well as PACE financing programs.

Very simple! It simply requires, filling out a form and speaking with our financing specialist to determine which plan would best fit your needs.

NRG Upgrades always has competitive promotions for financing, however they vary month to month. Please contact us for the most current information.

No worries. NRG Upgrades offers a variety of different programs in which we might be able to find a solution for your home improvement needs.

As the loans are for the construction work only in most cases they are funded directly to NRG Upgrade.

Having a professional home energy audit helps you save on electricity and energy at home, but it could make your home more comfortable and increase its resale value. With the right information and plan for improvements, you can make your home more efficient and livable while reducing your environmental footprint.

Even as a paid service, the upfront cost for an energy audit audit and for the following energy efficiency measures taken will be worth it when you're saving on your electricity bills later on. By making energy efficiency upgrades in your home, you can save five to 30 percent on your energy bills

You will receive A comprehensive report and consultation with your NRG Upgrade Home Energie Expert detailing how efficient your home currently is and where there is room for improvement.

Your NRG Upgrade Home Energy Expert will go over the recommendations with you and help you make an informed decision on which measures make the most sense for your home. You do not have to do every measure recommended, but if you decide to move forward, you will start with the project that gives you the greatest energy efficiency while being the most cost effective

When it comes to financing options, NRG Upgrade gives you the opportunity to upgrade your home without the heavy burden of high upfront costs. We work with several financing programs, to help our clients find the suitable option for them.

An energy audit can be done year-round; temperature does not affect the accuracy of the audit. Keep in mind that we may be booked out several weeks ahead, so we encourage you to contact us soon

Energy audits typically take 30-45 minutes, depending on the questions you have for the inspector.

Insulation & air Sealing Systems

Contact Us Today at (844) 674-8787

The length of the process will depend on a few variables. How big the project is, how long it takes to get the permits, if there is an HOA, and how long it takes to have the inspection done. Typically, the installation itself only days 1-3 days depending on the number of panels and type of roof. The longest part is usually waiting on the city permits. However, normal length from signing the agreement to PTO (permission to operate) can be 2-8 weeks.

The length of the process will depend on a few variables. How big the project is, how long it takes to get the permits, if there is an HOA, and how long it takes to have the inspection done. Typically, the installation itself only days 1-3 days depending on the number of panels and type of roof. The longest part is usually waiting on the city permits. However, normal length from signing the agreement to PTO (permission to operate) can be 2-8 weeks.

While having a solar system that offsets all of your electrical needs would be nice, the system does not need to provide all of the electricity you need to be of great value. It may be that your roof cannot sustain a larger sized system due to space or shading. A small system that displaces a quarter to a half of your electrical demands will help reduce your electric bill. NRG Update is happy to discuss a system that supplies 100% of your energy needs if space allows, but making your home more energy efficient generally is the most cost-effective approach to home solar power.

Solar systems are made to be durable, with little to no maintenance required. Rain will keep the panels clean, or NRG Update can provide a cleaning service for you.

Because there are no moving parts in the solar panels, they can last anywhere to 20-30 years. Inverters may need replacing every 10-15 years. Batteries may need replacing every 5-10 years.

NRG Update offers a 25 year warranty on our solar panels, providing the best equipment in the solar industry. To top it off, our systems have the lowest depreciation rate of 0.5-.7% a year. Inverters also come with a 25 year warranty depending on the product, and our workmanship is also a 25 year warranty.

We've partnered with the best financing providers in the nation that allow homeowners to go solar with no upfront costs! If ownership of the system isn't the best fit for you, we also have Third Party Ownership options available to you that require no debt and no out of pocket costs. These finance companies secure investments from corporations like big banks and venture capitalists that fully fund your project.

Studies show that buying a solar system will increase the value of your home. Home ownership comes with a raising cost of living and homes that come with solar are able to reduce that monthly cost of living, making your home more marketable to potential buyers.

"There are several key signs that indicate roof replacement is in order, such as: Evidence of broken tiles Scattered pieces or scraps on the roof Visible cracks and/or water ponds on roof. Signs of leak or dry rot Mold and mildew buildup"

Roofing that reflects the sun's energy and releases it into the surrounding air keeps the upper floors of a home cooler and less energy is required when cooling a home. The color of a roof also plays a part in whether the roofing is energy efficient.

The length of a project depends on many factors and it varies greatly from one project to another. A repair takes less time to complete than an installation. Also we need take into account the weather, which we can’t control. We prefer not to begin project if we cannot guarantee at least two consecutive days without rain, which is usually not an issue in LA and it’s surrounding areas.

We provide inspections and estimation free of charge, we only ask that the main decision makers be present at the meeting to avoid any unnecessary back and forths.

We offer warranties ranging from 10-50 years, Depends on the material, Roof type and if its a full replacement or not.

If one estimate seems much lower than the others and it sounds too good to be true, it probably is. Contractors price their work based on the many specifications such as materials used, quality of labor and more. As roofers we guarantee high quality work which means using the best materials and crew to provide you with the results you are hoping for when signing with a contractor. We are always available for our clients and we stand behind every project we complete.

We never recommend using old roofing material because it doesn’t yield favorable results and we want to stand behind every project we complete. Reusing old material is risky, and may not help solve the problem, plus, we cannot provide any warranties on materials we don’t provide.

Yes we do, we take you through a step by step process so you will clearly understand all the stages involved in your roofing project. We obtain all the required permits before we begin the work. Once the project is complete we request the final inspection and meet with the inspector at your location to make sure we are officially approved.

"Depending on your current insulation you should see between 10% to 25% savings in your cooling cost during the summer months. We installed this type of system in a house in Little Washington, Virginia. However, we only vented under the roof, we did not install the thermal break or the radiant barrier. The house had a problem with poor attic ventilation on the top floor and was difficult to get it below 95 degrees in the summer. Once we installed only the venting under the roof we were able to reduce the temperature to 75 degrees. In the south where the summers are longer and hotter some houses achieve as much as a 50% reduction in cooling costs. We think in Virginia where we have a more moderate climate we will achieve around a 10% to 25% reduction."

HVAC system contain a lot of components that come into place in order to provide it’s an ultimate function. Some of those components include, furnace, ducts, sealing, and filters. Each of these components has a different function and furnace and filters, for example, are more prone to collect dust and ultimately cease to function. Replacing your HVAC system or some of its parts, help ensure the system continues to function and provide your property with clean air.

Generally speaking, a full HVAC system replacement will take around three days to complete; one day for the changeout, and two days to do the ductwork. More extensive ductwork might require three or four days.

Installation typically includes the installation of the actual unit as well as the electrical wiring, plumbing, and ductwork. Insulation and sealing of doors, window frames, and attic and roof seams are also performed.

When choosing the right size of HVAC to install, a few considerations come into play, such as. ceiling height, construction, window size, and placement plus a dozen of other variables all need to be considered to properly size a heating and/or cooling system. A professionally conducted load calculation is the foundation of an effective system.

A powerful and reliable HVAC requires less energy than a standard heating and cooling system, in order to produce a perfect temperature for your home which make it more cost-effective decision. Replacing a unit that is 10- to 15-years-old may reduce natural gas or electricity costs by 30 to 50%.

When choosing the right system for your home we take into consideration the size and age of your home, as well as the number of rooms, climate, local and regional utility costs, and utility incentive/rebate programs are all factors that will affect the functionality and, therefore, selection of your system.

"Significant progress has been made in the energy efficiency of appliances, with HVAC systems being one of biggest benefactors. Heating and cooling systems today are upwards of 60% more efficient than those that were manufactured even as little as 10 years ago. At McIntire HVAC, we support high energy efficiency in our HVAC systems. The savings alone that you will gain from reduced energy consumption will justify the replacement. Your home will also benefit from superior heating and cooling with a newer system. McIntire HVAC provides outstanding heating and cooling services. If you are considering the installation of a new HVAC or are looking for maintenance on an older system, call or e-mail us today to set up an appointment. "

Stucco is energy efficient, fire resistant, low maintenance, rot resistant, sound dampening and adds great curb appeal to your home's exterior. Not only will it add value to your home in the event you decide to sell but these benefits can allow you to apply for improved home insurance premiums

E.I.F.S. stands for Exterior Insulation Finish System. E.I.F.S. is commonly called “synthetic stucco.” E.I.F.S. looks like the traditional cement based stucco, but it has insulating properties that make it more energy efficient.

Plaster is a broad term used to describe materials that are applied to a wall in a thin layer. One example of plaster is Portland cement-based plaster, also known as traditional stucco. This material has been used as siding on homes for centuries, and depending on the type, it can be applied in either one or three coats. Starting in the 1950s, a new plaster-based siding came on to the scene called Exterior Insulation and Finish Systems (EIFS). This synthetic stucco is prized for its energy efficiency and flexibility, though it is more expensive and more likely to be damaged by water than traditional stucco systems

"50-80 years Stucco is a very durable finish material with a typical life span of 50-80 years or more. Although it is one of the most durable surfaces available, it also features the lowest annual maintenance cost when compared to other siding materials."

Stucco is not a great insulator, but insulates better than cement. Like any wall cladding material, stucco can provide additional insulation to a home, although only a little

Stucco is a durable and reliable siding material that can increase the value of your home. It's three coats are layered together to provide your home with a seamless home exterior. From curb appeal to cost savings, there are many benefits to having stucco siding installed on your home

Stucco is generally cheaper to buy, and since it is more energy efficient, it can also potentially save you money on your heating and cooling bills, when compared with buying vinyl siding. Vinyl might be a little more durable and less susceptible to damage, but stucco is more energy efficient.

If you are considering stucco, this cold snap might have you wondering if stucco is capable of standing up to 10 degree (and much colder!) weather, plus ice storms, blizzards and more. Thankfully, stucco is very weather resistant, making it a good choice for both warm and cold climates

Air sealing is a home performance service that reduces air leaks and holes in the building’s perimeter, or building envelope. Though many of the areas that leak air in your home are small, together they often add up to a lot of air loss, which means a waste of both energy and money on utility bills.

Insulation is a material that stops the transfer of heat and helps increase the energy efficiency of your home. In the summer, it stops warm air from leaking in, and during the winter, it helps heat stay in your home rather than escaping out. How insulation stops heat depends on the type / material.

"There are many different types of insulation available: Fiberglass (loose-fill or blanket / batts and rolls) Cellulose Spray foam Radiant barrier"

Why install insulation in an attic? A significant amount of heat is lost through the roof, which makes the attic an important area to insulate. Attic insulation works like a cap – it traps the heat inside, increasing comfort and efficiency and serving as the first line of defense when protecting against outdoor weather and temperatures.

Why install insulation in a crawl space? A crawl space is an unfinished, accessible area below the ground floor of a building. Proper insulation can help protect your living space from outside temperature changes and cold or hot air moving in through the bottom of a house

"R stands for resistance to heat flow. The higher the R-Value, the greater the insulating power and resistance to heat flow. Depending on where you live and what area of your home you are insulating, different R-Values are recommended."

Depending on where you live and the part of your home you’re insulating (walls, crawlspace, attic, etc.), you’ll need a different R-Value. Typical recommendations for exterior walls are R-13 to R-23, while R-30, R-38 and R-49 are common for ceilings and attic spaces.

Insulation & air Sealing Systems

The amount of insulation needed depends on the type of insulation you're using, the R-Value you want to achieve, and the size of the space you're insulating.

Renovations offer the perfect opportunity to make your home more energy

Qualified energy efficiency improvements include the following qualifying products: Energy-efficient exterior windows, doors and skylights. Roofs (metal and asphalt) and roof products. Insulation

Kitchen, bathrooms, patios, architectural plans, new construction, and more. We can draft new plans or work with existing plans.

As a rough guideline, most renovation projects we work on can be completed in 3 to 9 months, depending on the size of the house, the scope and complexity of the project, and some other factors we discuss with you.

Using diagnostics such as a blower door test, where a doorway seal and fan measure a home's air exchange rate to detect leaks, and a thermographic scan, which makes infrared energy visible and reveals over- or under-insulated areas, an energy audit can help you determine where your home is losing the most energy.

The U.S. Department of Energy estimates that you'll save between $126 to $465 a year by replacing single-pane windows in your home. ... Since the average replacement cost runs around $150 per window, depending upon how many you have to replace, you may see savings after even one year or two

When you consider that a single pane of glass can lose almost ten times as much heat as the same area of insulated wall, it is worth taking some simple steps to reduce heat loss through your windows to make your home more comfortable and reduce your heating costs.

If you're renovating or building, your windows may require an energy rating. Your supplier should ensure that the U-value supplied matches the required U-value stated on the energy rating. The lower the U-value, the better.

External shading is vital to stop the hot summer sun from entering your home through your windows. This will keep your home significantly cooler during the summer months and may reduce your energy costs.

Your supplier should ensure that the window frame meets your specifications. If aluminium is selected, check that the window has a thermally broken aluminium frame.

The frame-to-glass ratio of a window will affect its energy efficiency. Choose a thin aluminium or metal frame, and thicker timber or uPVC frames.

Up to 25% of winter heat loss from existing houses is caused by air leakage (also known as draughts). Seal gaps around doors and windows to draught-proof your home and save energy and money.

YES. Replacing old windows does boost your home's value. Window replacement is consistently listed as a top ten home improvement project that increases home resale value.

The storage battery is a large battery that stores energy for later use. Unlike a generator It has to connect to a source of energy in order to store it, it is much quieter and more aesthetically and better looking than a generator.

The battery stores the electricity from its source and provides your home with power whenever you need, it is most beneficial during blackouts but it can also provide you with electricity during peak hours to avoid the higher charges deployed by electric companies during peak hours.

If you live in California chances are you have been affected by the wildfires, blackouts are a common tactic to reduce the damage during the fire, these blackouts can last a few hours or even days. Having a backup battery installed guarantees you never run out of power. Plus you qualify for incentive programs making this purchase a cost-effective one.

In general, batteries can be connected to any source of power, grid, or solar panels. Since one of the benefits of installing a backup battery is to help reduce electricity costs, and to qualify for the incentives and rebate programs in California, the battery has to be connected to a solar system for you to be able to take advantage of all the benefits provided

Backup battery installation takes about 1 day and includes connecting the battery to its electricity source such as solar panels using a suitable inverter that converts the electricity from the panels into the backup battery. Batteries can be installed indoors or outdoors such as rooftops to be close to the source of power.

A well-designed landscape not only can add beauty to your home but also can reduce your heating and cooling costs. A well-placed tree, shrub, or vine can deliver effective shade, act as a windbreak, and reduce your energy bills.

If you're looking for the most eco-friendly paving solutions, permeable pavers are by far the best choice. They require no concrete or asphalt and use far less equipment in their production. ... These pavers are much more permeable than porous concrete, yet more cost effective, more durable, and much more easily installe

There are three main types of paver materials: natural stone, brick and concrete

For an average size driveway, the pavers installation process can take about one week or less.

Concrete pavers will typically support the weight of several cars and withstand pressure up to 8000 psi. (Concrete can usually only hold weight up to 1500-2500 psi without cracking.)

Super high level of permeability. Lifetime sustainability.Cost efficient.Safety and comfort: Noise reduction.Easy maintenance

Acts as a drain, thereby preserving water and preventing erosion. Water can quickly and naturally flow through the pavers, returning to the soil to improve plant growth and recharge the subgrade or soil.

Permeable pavers are a terrific option for patios, driveway, garden spaces, and even less conventional areas like condos’ outdoor spaces.